Voice solutions – Most common
NGCS Voice Solutions
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Voice Solutions
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Cloud (Virtual) PBX
Utilize NextGen’s infrastructure to provide a full Cloud (Virtual) PBX solution with rich, enterprise grade calling features. Our SmartPBX gives you full control to setup and manage your office phone system via a web portal that allows you to visualize and manage your full-featured PBX without an ounce of hardware. Manage your users, departments, numbers, devices, voicemails, conference bridges, and more in just a few simple clicks, including the following:
- Call flows
- Unlimited extensions
- Phone auto-provisioner
- Conferencing
- Feature codes
- Manage devices for all users
- Time of day routing
- Call history
- All call handling features
- Directory
- Voicemail boxes
Supported Devices
Which option would work best for you?
NGCS supports most SIP-based hardware, softclients, and WebRTC & RTMP integrations. You may BYOD, purchase new devices or rent devices for use with our voice services.
Bring Your Own Device (BYOD)
- Auto-provision many SIP-based handsets: Yealink, Polycom, Cisco SPA.
- Manually provision most other SIP-compliant devices & ATAs: Aastra, Grandstream, snom, Cloud TC.
- Use any compatible softphone – click here for recommendations.
Purchase new devices
- Choose from a broad selection of desktop and conference phones – click here for recommendations.
- Purchase outright or inquire about our third-party financing options.
Rent devices
- Select from our limited selection of preferred desktop and conference phones – click here for a list of inventory.
- Minimum 12-month service contract is required for rental option; all rental phones are covered under warranty for the life of the contract with advance replacement available under most circumstances.
Contact us if you would like to test the compatibility of any hardware or device not listed above, and we will do our best to accomodate your request.
Plans and Pricing
Which plan best suits your needs?
We have three plan types available, ranging from low-volume usage with metered rates to high-volume usage with discounted rates.
Minimalist Plan
- Pay only for what you use (metered/pay per minute)
- Unlimited call paths/channels
Want It All Plan
- Predictable monthly billing with unlimited* minutes (ask about our AUP)
- Limited to one (1) call path/channel
Fair Share Plan
- Unlimited call paths/channels
- Four tiers in the Fair Share Plan:
- Bronze 5K
- Up to 5,000 mins/mo
- Up to (5) users
- Silver 10K
- Up to 10,000 mins/mo
- Up to (10) users
- Gold 50K
- Up to 50,000 mins/mo
- Up to (50) users
- Platinum 100K
- Up to 100,000 mins/mo
- Up to (100) users
- Bronze 5K
- Bonus: includes conference bridge w/TFN
Features included with each plan type:
- Each user receives:
- (1) DID + (1) hosted extension
- Voicemail and voicemail-to-email
- Find me – Follow me
- Web-based user portal
- Each account includes:
- e911 registration for primary number
- Auto attendant, hunt group, caller ID music on hold, and many calling features
- Online account management via web-based admin portal
Pricing is available upon request.
SIP Trunking
OR
Utilize NextGen’s business class SIP Trunking solution to provide dial tone from our platform to your existing native-SIP PBX or to your legacy PBX by easily converting a SIP connection to Analog or PRI via an Analog Telephone Adapter (ATA) VoIP gateway device. With our PBX Connector web application, you are able to get started immediately with provisioning your service, and you will be able to manage the service remotely as well.
Compatible IP-PBX Manufacturers
Which PBX do you own?
Our SIP trunking is compliant with all major IP-PBX manufacturers and analog/digital telephone adapters.
Here are some of the most popular IP PBX systems, including the following and those listed below:
- 3CX
- Zultys
- And many more
Do you have an IP-PBX that is not listed?
Contact us if you would like to test the compatibility of any hardware or device not listed above, and we will do our best to accommodate your request.
Plans and Pricing
How many minutes do you need?
We have three plan types available, ranging from low-volume usage with metered rates to high-volume usage with discounted rates, which are the same minute plans offered with our Cloud PBX service. All SIP Trunking plans are offered on a month-to-month term, so you don’t have to worry about long-term contracts.
Minimalist Plan
- Pay only for what you use (metered/pay per minute)
- Unlimited call paths/channels
Want It All Plan
- Predictable monthly billing with unlimited* minutes (ask about our AUP)
- Limited to one (1) call path/channel
Fair Share Plan
- Unlimited call paths/channels
- Four tiers in the Fair Share Plan:
- Bronze 5K – up to 5,000 mins/mo
- Silver 10K – up to 10,000 mins/mo
- Gold 50K – up to 50,000 mins/mo
- Platinum 100K – up to 100,000 mins/mo
Features included with each plan type:
- Each account includes:
- e911 registration for primary number
- Online account management via web-based admin portal
Pricing is available upon request.
Additional Services Available
- IP Faxing (Fax Box)
- Audio/Video Conferencing
- Toll-Free Subscription
- Number porting
- New DID telephone numbers
- International calling