Voice Solutions Overview

Voice solutions overview

The NGCS VoIP Platform & Network Infrastructure

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NGCS Voice Solutions – Cloud (Virtual) PBX, SIP Trunking, IP Faxing, Audio/Video Conferencing, Toll Free Subscription – include the features and capabilities set forth below as well as the ability to orginate/terminate domestic (U.S.) and international calls to/from the public switched telephone network (PSTN) and to/from endpoints on the NGCS network.

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The NGCS Network

Infrastructure:  Failover & Disaster Recovery

We know that you need reliable service that you can depend on without fail. NextGen has you covered.

  • 99.999% guaranteed uptime
  • Tier-1, redundant, carrier-grade network
  • Resilient, fault-tolerant communications
  • Built-in failover and disaster recovery
Traditional Telecom architecture is not fault-tolerant. Fires or hurricanes represent regional failures. In the old model, the chain is only as strong as its weakest link. Modern business does not tolerate downtime, and the immediate customer impact is distinctly negative. The diagram to the left shows disasters knocking out entire regions in one blow.
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The diagram to the right shows the NGCS network with no interruption in service, despite disasters. NextGen Cloud Solutions is partnered with 2600hz, who utilizes a meshed application network to provide resilient, fault-tolerant communications. The failure of a particular datacenter does not impact the overall integrity of the cluster. Hurricanes or fires are not a big deal when your infrastructure handles failure automatically and gracefully.  

NGCS Voice Solutions

Which solution is the best fit for you?

NextGen provides custom-designed solutions for today’s ever-changing business needs.  Request your free consultation today to learn more about our full suite of cloud solutions and discover how we can help you best!

Would you like to:

  • Reuse/repurpose your existing legacy endpoints?
  • Extend SIP Trunking to your legacy PBX?
  • Connect your analog devices (i.e. fax machines, security systems, POS systems)?

LEARN MORE ABOUT ANALOG-TO-SIP VIA ATA 

Would you like to:

  • Save money on your monthly phone bill?
  • Extend the features of your phone system?
  • Expand your business presence and footprint?
  • Implement a failover solution?

LEARN MORE ABOUT SIP TRUNKING

Would you like to:

  • Replace your existing phone system with an OPEX model?
  • Enhance your mobile workforce?
  • Resuse your existing SIP endpoints?
  • Use video calling/conferencing?

LEARN MORE ABOUT CLOUD (VIRTUAL) PBX

The NGCS Promise

  • All voice solutions covered by our Rightsize Guarantee
  • Transparent sales process with unmatched customer service and support
  • 24/7, US-based, online and phone support – speak to a live person guaranteed
  • No obligation free trial account available – no credit card or committment required
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NGCS Voice Benefits

  • Customized, scalable, turnkey voice solutions
  • Competitive rates & flexible packages, from low-volume metered plans to high-volume discounted plans
  • “No Contract” options & pricing available
  • Enterprise features & functionality
  • Widespread DID coverage & toll-free services available
  • Bring Your Own Bandwidth or request a competitive quote
  • Bring Your Own Device or purchase/rent from us
  • Online account mgmt via web-based user/admin portals
  • International toll fraud protection
  • DID/IP failover options to ensure business voice continuity
  • Voice mobility features that link your business phone to your mobile device

Contact

NextGen Cloud Solutions
110 Travis Street
Lafayette, LA 70503
Call us: 1-888-984-8980

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